Creativeacadem, exclusively operated by Creative Academy Shop S.à rl, uses cookies and similar secure tracking technologies to provide essential website functions, improve the customer experience, and support the operations of our direct-to-consumer online store.

This Cookie Policy explains what cookies are, how they are securely used, how long they are retained, and how customers can strictly manage their preferences.

About Cookies

Cookies are small text files securely stored on a customer’s device when visiting a website. Cookies allow websites to remember certain operational information, support secure shopping cart functions, and help provide a smoother browsing experience. Creativeacadem uses cookies strictly in accordance with applicable Luxembourg and European Union data protection requirements.

Data Controller Information

The controller responsible for processing personal information collected through cookies on the Creativeacadem website is:

Company Name: Creative Academy Shop S.à rl

Brand Name: Creativeacadem

Registered Address:
52 Av. Pasteur, 2310 Limpertsberg Luxembourg, Luxembourg

Website: www.creativeacadem.com

Email: [email protected]

Phone: +352 621355334

Cookie Consent Management

When customers visit the Creativeacadem website, a clear Cookie banner is displayed to provide transparent information about our cookie usage and allow customers to manage their privacy preferences.

Customers have the complete freedom to choose whether to accept optional cookies. Non-essential cookies will only be deployed after customers actively click the “Accept” button on our Cookie banner. Essential cookies required for basic website functions and security protocols may operate without explicit consent where permitted under applicable GDPR regulations. Customers may update or withdraw their cookie preferences at any time through available browser settings or cookie management options provided on our website.

Types of Cookies We Use

Essential & Security Cookies (Strictly Necessary)

These cookies are mandatory for basic website functions and security. They include:

  • Maintaining core website functionality and page navigation.
  • Supporting secure shopping cart operations and checkout sessions.
  • Security & Fraud Prevention: Detecting unusual activities, protecting against malicious bot traffic, and securely authenticating users to prevent payment fraud.

These cookies do not require customer consent as they are strictly necessary for providing the requested direct-to-consumer services and protecting the platform.

Preference Cookies

These cookies allow the website to remember your selected preferences (such as language or region) to improve the browsing experience. They are activated only after customer consent where required.

Analytics Cookies

These cookies help us internally understand website usage patterns to optimize our direct-to-consumer services. Analytics cookies are only activated after customers provide explicit consent through the Cookie banner.

Payment-Related Cookies

Creativeacadem uses a highly secure third-party payment gateway provided by Stripe. Stripe strictly utilizes certain essential cookies or similar technologies related to payment processing, fraud detection (Stripe Radar), and transaction handling. These cookies are securely processed by Stripe according to its own rigorous privacy practices and global payment compliance requirements. Customers may review Stripe’s privacy information on Stripe’s official website for further details.

Cookie Retention Period

Cookie retention periods vary depending on the specific purpose of each cookie:

  • Essential and Security cookies are usually stored only for the duration required to maintain website functions, protect the transaction, or for the duration of the active browsing session.
  • Preference cookies may be stored for a reasonable period necessary to remember customer selections for future visits.
  • Analytics cookies are retained according to their specific settings, strictly for a limited period consistent with applicable European data protection laws.
  • Third-party cookies, including critical payment and anti-fraud cookies processed by Stripe, are retained according to the compliance retention periods established by the payment service provider.

Creativeacadem regularly audits its cookie usage to ensure data is retained only for legally appropriate purposes.

Third-Party Cookie Services & Data Protection

Certain website functions strictly require secure third-party service providers. For payment processing and anti-fraud purposes, Stripe utilizes specific cookies to guarantee transaction security.

Creativeacadem does not use third-party cookies for purposes unrelated to our direct internal operations. We strictly do not sell, trade, or share your cookie data with unauthorized third-party advertising networks, affiliate marketers, or data brokers.

Managing Cookies Through Your Browser

Customers may independently manage or remove cookies through their personal browser settings. Browser controls generally allow customers to:

  • Delete existing cookies.
  • Block future cookies from being stored.
  • Receive notifications before cookies are deployed.

Please note that disabling essential or security cookies may significantly affect some website functions, including the ability to complete a secure checkout.

Relationship with Our Privacy Policy

This Cookie Policy should be read in conjunction with our comprehensive Privacy Policy, which details how Creativeacadem internally collects, uses, stores, and protects your personal information.

For privacy-related enquiries, customers may contact:

Email: [email protected]

Updates to This Cookie Policy

Creativeacadem may update this Cookie Policy when necessary to reflect improvements in website security, cookie usage, or changes to applicable European legal requirements. Any updates will be published transparently on this page with the revised effective date clearly indicated.

Contact Information

For legally binding questions regarding this Cookie Policy or your data preferences, please contact:

Brand: Creativeacadem (Operated by Creative Academy Shop S.à rl)

Address:
52 Av. Pasteur, 2310 Limpertsberg Luxembourg, Luxembourg

Website: www.creativeacadem.com

Email: [email protected]

Phone: +352 621355334